Crittermate Support
Crittermate Support
Crittermate is a relaxed board-game collection from Pomyra Technologies LLC for Android, iPhone, and iPad. It includes Gomoku, Reversi, and Tiny Go for solo practice or two players on the same device.
1. Contact
For Crittermate support, email support@pomyra.com.
This is a public support page. Crittermate support does not require an account or a sign-in.
2. About Crittermate
Crittermate brings three classic board games together in one easygoing collection: Gomoku, Reversi, and Tiny Go. You can practice on your own or share one device for a two-player game.
Crittermate is available for compatible Android, iPhone, and iPad devices.
3. Help Us Help You
When reporting a problem, please include:
- your device model;
- your operating system version;
- your Crittermate app version;
- a clear description of what happened; and
- a screenshot, if one helps show the issue.
Please do not include passwords, account credentials, or unrelated sensitive information in a support email.
4. Frequently Asked Questions
Where is my progress saved?
Crittermate saves progress only on your device.
Will my progress transfer automatically to a new device?
No. Crittermate does not automatically sync progress between devices.
Can I adjust sound and music?
Yes. You can adjust sound and music from the settings inside the app.
What should I do if something behaves unexpectedly?
First, close and restart Crittermate. If the issue continues, email support with the details listed above.
5. Privacy
Crittermate has its own product-specific Privacy Policy. It explains the app's local-only data practices and the absence of advertising, tracking, analytics SDKs, in-app purchases, and cloud saves.