Master Privacy Policy

Privacy, clearly layered.

This policy explains the information practices that are active for the Pomyra website today and the framework used by any service that expressly links to it.

Only the current practices described on this page are active. Nothing in this policy announces or authorizes a data practice that is not described as current.

1. Overview

This Master Privacy Policy explains how Pomyra handles information when you visit the official Pomyra website or use a service that expressly links to this policy.

The policy uses a layered structure. It describes practices that apply generally, while a named service may provide a Supplemental Privacy Notice describing additional or different practices that are active for that service.

2. Scope and Supplemental Notices

This policy applies to the official Pomyra website and to any service that expressly links to it. A reference to a linked service or supplemental notice does not mean that another service is publicly available.

If a service provides a Supplemental Privacy Notice, that notice and this policy should be read together. The supplemental notice applies only to the named service and controls only to the extent that it describes an additional or different practice.

Before a linked service begins new processing, its notice will describe the practices that are actually active, including the information involved, its sources, the purposes for which it is used, relevant recipients, retention, transfers, and available controls.

Master Privacy Policy Version 2.2 Current
Crittermate Privacy Policy Effective July 23, 2026 Current product-specific notice.

3. Current Website Practices

The current website is a static informational and policy website. It does not currently provide public accounts, online submission forms, transactional features, analytics, advertising, profiling, or other public interactive service functionality.

Information you send

The website does not ask visitors to submit personal information through an online form. If you email support@pomyra.com, Pomyra may receive your email address, message, and any other information you choose to include. Do not send passwords, one-time codes, secret keys, full financial details, identity documents, or unrelated sensitive information through general email. If a request may require sensitive information, contact Pomyra first so an appropriate next step can be identified.

Technical information

Hosting, network, and security providers may process technical information to deliver and protect the website. This may include an IP address, browser or device information, requested pages or URLs, timestamps, and security logs.

Language preference

The website uses browser localStorage to remember your language choice. This value remains in your browser until you clear it. The current website does not use analytics cookies, advertising cookies, or third-party advertising features.

4. How Information Is Used and Disclosed

Information processed through the current website may be used to:

  • deliver, maintain, secure, and troubleshoot the website;
  • remember your language preference;
  • respond to messages and maintain related correspondence;
  • prevent or investigate abuse and support reliability; and
  • address applicable obligations or disputes where necessary.

Where applicable law requires a legal basis, processing is carried out as necessary to operate and secure the website, respond to a request, comply with applicable obligations, or on another basis identified in an applicable notice.

Technical information may be processed by providers supporting hosting, networking, and security. Email information may be processed by the email service used to deliver the message and by the people responding to it.

The HTML, CSS, and JavaScript published for the current website do not include advertising or analytics integrations. This statement does not cover provider-side delivery or security records described above. A new use or disclosure practice will be described in an updated or supplemental notice before it begins.

Information may also be disclosed when reasonably necessary to comply with law, protect rights or security, or investigate abuse, subject to applicable requirements.

5. Retention, Security, and International Processing

Retention

Support correspondence and technical logs may be retained as needed for support, security, troubleshooting, disputes, and applicable obligations. Retention depends on the nature and purpose of the information, operational and security needs, applicable requirements, and the configuration of the relevant provider or system. Your language preference remains in your browser until you clear it.

Security

Security for website and support information depends on the safeguards provided and configured for the hosting, networking, email, and deployment systems in use. No method of transmission or storage can be guaranteed to be completely secure.

International processing

The website may be accessed from different countries and regions. Hosting, network, security, and email providers may process technical information or support correspondence in locations where they operate. Disclosures required for a particular service or region will appear in the applicable notice.

6. Your Choices and Privacy Requests

You can clear your saved language preference through your browser or device settings.

If you contacted Pomyra by email, you may ask to access, correct, delete, or otherwise address information related to that correspondence. Whether and how a request applies may depend on applicable law. Pomyra may need enough information to verify the request and locate the relevant correspondence.

Submit a request to support@pomyra.com. Depending on where you live, you may also have a right to appeal a response or complain to an applicable privacy authority.

7. Children

This website is not directed to children, and Pomyra does not knowingly seek personal information from children through this static website. If you believe a child has sent information by email, contact support@pomyra.com so the matter can be reviewed and, where appropriate, the information deleted.

Any service intended for a younger audience will publish an appropriate notice and required choices before that processing begins.

8. Changes to This Policy

This policy will be updated before or alongside a material change to current data practices. An updated version will be posted on this page with a revised date. Planned processing will not be described as active before it begins.

This English page is the controlling policy text. Any translation is provided for convenience unless it expressly states that it controls, and it must be reviewed before publication.

9. Contact

For privacy questions or requests, email support@pomyra.com or visit the Support page.